Ordering Information
Payment Methods
Order Shipping
Quantity Discounts
Order Cancellations
Shipping Damage
Merchandise Returns
International Orders
Important Legal Notice
Privacy Policy

Ordering Information

Order information is completed through a secure server. After your order has been recieved, we will e-mail you an order number and UPS Tracking number as confirmation of our receipt of the order. We have a limited stock of surplus filters. Once our stock of surplus filters is depleted, we will no longer accept orders. Washington state buyers are subject to sales tax.

All orders are subject to the acceptance and approval of Sage Earth Sciences, Inc. and we reserve the right to refuse or cancel any and all orders at anytime prior to the actual time of shipment of an order.

Payment Methods

Sage accepts payments may be made by: Visa, MasterCard, Money Order, Cashiers Check or Personal Check. Sorry, We will not accept COD. Orders paid for by personal check may be held 14 days for check clearance. Do Not send paper money, coins or stamps

We accept VISA! We accept Mastercard!

Be sure to make checks payable to: Sage Earth Sciences, Inc.

Personal Checks are held 14 days to clear the bank prior to shipping the item.

Order Shipping

All filter orders are shipped via UPS, unless other arrangments are agreed upon by both parties, and such arrangements are made prior to your order. We will ship promptly upon payment by VISA, Mastercard, Money Order or Cashiers Check. Personal Checks are held 14 days to clear the bank prior to shipping the item. Item orders are shipped on a first come - first served, basis while supplies last.

Quantity Discounts

Discounts are available on filters when purchased in quantities greater than ten units. Please contact us at info@sage-earth-sciences.com for specific information and price quote. Discounts will NOT be quoted over the phone. Items sold at discounted prices are not bound by our 30 day refund policy. Prices are quoted on quantity requested, and are valid ONLY for that quantity. Dealer samples and/or orders for less than quoted quantity will be billed at full advertised retail price.

Order Cancellations

ORDER CANCELLATIONS CANNOT AND WILL NOT BE PROCESSED VIA E-MAIL.

If you choose, you can cancel your order before it is shipped for a full refund. However, we require that order cancellations be done over the telephone. To cancel an order, you must call (509) 834-2333, Monday through Friday 8 a.m. to 5 p.m. (Pacific Standard Time). to recieve voice confirmation. In the event that an order has been shipped and you still wish to cancel the order, you can refuse delivery of the shipment and have it returned to us. Once we recieve the package, we will issue a refund, minus the shipping charges. Packages returned to Sage Earth Sciences, Inc. due to delivery refusal or undeliverable address will be immediately refunded for the cost of merchandise only. Shipping charges will NOT be refunded under any circumstances.

Shipping Damage

We will not be held liable for items damaged during shipment and highly recommend the buyer purchase shipping insurance for this item. If merchandize shipped by UPS is received damaged, follow the instructions below:

1. Write "Damaged Goods" on all delivery receipts.
2. Notify your local UPS customer service representative and follow instructions furnished by them.
3. UPS will handle your claim. You may contact us for assistance, however DO NOT return your package to us.

Merchandise Returns

Any merchandise returned for any reason, must be received in the same condition as it was shipped. That is it must be in 100% resalable condition with all product packaging. If merchandise, that has delivered beyond 30 days, is returned to us, we will promptly ship it back to you and charge you for return shipping! Follow the instructions below for all returns:

1. Repack the item carefully.
2. Include a copy of your sales receipt and a note indicating your reason for return and instructions as what you would like us to do (i.e. - Refund, Exchange*, etc.) with your package. If you paid via credit card please be sure to enclose your card number, expiration date and the name (as it appears on the card) with your return so we can ensure quick and accurate processing.
3. Returns must be made within 30 days of receipt of goods at the delivery address. NO EXCEPTIONS!
4. Call us at (509) 834-2333, Monday through Friday 8 a.m. to 5 p.m. (Pacific Standard Time). to recieve voice confirmation and shipping instructions. Ship your package to Sage Earth Sciences, Inc., insured and freight prepaid for processing, per our telephone instructions.

Merchandise returned for refund will be refunded the purchase price of the item(s) only. SHIPPING CHARGES ARE NON-REFUNDABLE. WE WILL NOT REFUND SHIPPING CHARGES FOR ANY REASON, NOR WILL WE PAY FOR RETURN SHIPPING CHARGES.

International Orders

Sage Earth Sciences, Inc. is not currently accepting international orders. This means that we will NOT accept any order which is to be shipped out of the United States of America! Any order that is to be shipped to a country other than the United States of America will be immediately canceled.

Important Legal Notice

Our filters are new old stock (NOS), sold as is, no warrantee of any kind. We are selling the filter elements only and have no control over their installation and/or use. Therefore, we are not responsible for the filter's actual performance. The buyer is responsible to determine any and all design specifications, air flows, fan sizes, filter arrangements, etc. Sage Earth Sciences, Inc. shall not be liable for any damages arising from the use or possession of the products are offered for sale.

Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This notice applies to all information collected or submitted on the IMS-PLUS website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
[Etc.]

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Should you have other questions or concerns about these privacy policies, please call us at  (509) 834-2333, Monday through Friday 8 a.m. to 5 p.m. (Pacific Standard Time) or send us an email at: info@sage-earth-sciences.com